At Dunelm Store, we understand that receiving your new furniture, bathroom accessories, or storage solutions should be as effortless and enjoyable as choosing them. Our global delivery service is designed to bring our carefully curated collections—from our elegant Amelie and Anders furniture lines to practical bathroom bins and comfortable sofas—right to your doorstep, no matter where you are in the world.
Shipping Options
We offer two convenient shipping methods to suit your needs and budget:
- Standard Shipping: For a flat fee of £12.95, we ship via trusted carriers like DHL or FedEx. This option ensures your order is processed within 1-2 business days and delivered within 10-15 days after dispatch.
- Free Shipping: For orders over £50, we provide free shipping via EMS. This economical option delivers your products within 15-25 days after dispatch, perfect for those who are not in a hurry.
Please Note: While we ship globally, we are unable to deliver to some parts of Asia and a few remote regions due to logistical constraints. You will be notified during checkout if your location is eligible for delivery.
Order Processing
Once you place an order, our team works diligently to process it within 1-2 business days. This includes verifying your payment (we accept Visa, MasterCard, JCB, and PayPal) and preparing your items for shipment. You will receive a confirmation email with tracking information as soon as your order is dispatched.
Our Commitment to You
We know that timely delivery is crucial when you’re upgrading your home. That’s why we partner with reputable carriers to ensure your products—whether it’s a cozy 2-seater sofa, a functional modular storage unit, or stylish bathroom accessories—arrive safely and on time. Our delivery services reflect our mission to make high-quality home furnishings accessible and affordable for everyone, everywhere.
Returns Policy
If you’re not completely satisfied with your purchase, you can return it within 15 days of receipt. Please contact our customer service team at [email protected] to initiate a return. We aim to make the process hassle-free, because your satisfaction is our priority.